/**
 * Destek Merkezi — vitrin (style.css token’ları ile uyumlu)
 */
.support-page {
  max-width: 920px;
  margin: 0 auto;
  padding-bottom: 3rem;
}

.support-hero {
  margin-bottom: 2rem;
  padding-bottom: 1.25rem;
  border-bottom: 1px solid var(--line);
}

.support-hero h1 {
  margin: 0 0 0.5rem;
  font-size: clamp(1.35rem, 3vw, 1.85rem);
  font-weight: 800;
  letter-spacing: -0.02em;
}

.support-hero p {
  margin: 0;
  color: var(--muted);
  font-size: 1rem;
  max-width: 52ch;
}

.support-topics {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
  gap: 0.85rem;
  margin-bottom: 2.5rem;
}

.support-topic-card {
  display: block;
  padding: 1.1rem 1.15rem;
  border-radius: var(--radius);
  border: 1px solid var(--line);
  background: var(--card);
  box-shadow: var(--shadow-sm);
  text-decoration: none;
  color: inherit;
  transition: transform 0.2s ease, box-shadow 0.2s ease, border-color 0.2s ease;
}

.support-topic-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow);
  border-color: var(--line-strong);
  opacity: 1;
}

.support-topic-card h3 {
  margin: 0 0 0.35rem;
  font-size: 0.88rem;
  font-weight: 800;
  letter-spacing: 0.02em;
}

.support-topic-card p {
  margin: 0;
  font-size: 0.78rem;
  color: var(--muted);
  line-height: 1.45;
}

.support-section-title {
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--text);
  margin: 0 0 1rem;
}

.support-panel {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--card);
  box-shadow: var(--shadow-sm);
  padding: 1.25rem 1.35rem;
  margin-bottom: 2rem;
}

.support-success {
  padding: 1rem 1.15rem;
  border-radius: var(--radius);
  background: rgba(22, 163, 74, 0.08);
  border: 1px solid rgba(22, 163, 74, 0.28);
  color: var(--ok);
  font-weight: 700;
  margin-bottom: 1.25rem;
}

.support-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem 1rem;
  margin-top: 0.85rem;
}

.support-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  color: var(--muted);
}

.support-badge strong {
  color: var(--text);
  font-weight: 800;
}

/* PDP / sepet küçük kutular */
.support-inline-card {
  margin-top: 1rem;
  padding: 1rem 1.1rem;
  border-radius: var(--radius);
  border: 1px solid var(--line);
  background: var(--bg-soft);
}

.support-inline-card p {
  margin: 0 0 0.65rem;
  font-size: 0.88rem;
  color: var(--muted);
  line-height: 1.5;
}

.support-inline-card .btn {
  margin-top: 0.15rem;
}

.pdp-badges-trust {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem 1.1rem;
  margin-top: 1rem;
  padding-top: 1rem;
  border-top: 1px dashed var(--line);
}

.pdp-badges-trust span {
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--muted);
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}

.cart-support-hint {
  margin: 1rem 0 1.25rem;
  padding: 0.9rem 1rem;
  border-radius: var(--radius);
  border: 1px solid var(--line);
  background: var(--bg-soft);
  font-size: 0.84rem;
  color: var(--muted);
  line-height: 1.5;
}

.cart-support-hint a {
  font-weight: 700;
  color: var(--text);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* Hesap — destek listesi */
.account-support-list {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.account-support-card {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--card);
  box-shadow: var(--shadow-sm);
  padding: 1.1rem 1.2rem;
  transition: box-shadow 0.2s ease, border-color 0.2s ease;
}

.account-support-card:hover {
  box-shadow: var(--shadow);
  border-color: var(--line-strong);
}

.account-support-card-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.75rem;
  margin-bottom: 0.35rem;
}

.account-support-badge {
  font-size: 0.68rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  padding: 0.25rem 0.5rem;
  border-radius: 999px;
  background: var(--bg-soft);
  border: 1px solid var(--line);
  color: var(--muted);
}

.account-support-subj {
  margin: 0;
  font-size: 1rem;
  font-weight: 800;
  letter-spacing: -0.01em;
}

.account-support-msg {
  margin: 0.5rem 0 0;
  font-size: 0.86rem;
  color: var(--muted);
  line-height: 1.55;
}

.account-support-reply {
  margin-top: 1rem;
  padding-top: 1rem;
  border-top: 1px dashed var(--line);
  font-size: 0.88rem;
  line-height: 1.55;
}

.account-support-reply strong {
  display: block;
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--muted);
  margin-bottom: 0.35rem;
}

.account-support-reply p {
  margin: 0;
  color: var(--text);
}

@keyframes support-skel-pulse {
  0% {
    opacity: 0.55;
  }
  50% {
    opacity: 1;
  }
  100% {
    opacity: 0.55;
  }
}

.support-skel {
  border-radius: var(--radius);
  background: linear-gradient(90deg, var(--line) 0%, var(--bg-soft) 50%, var(--line) 100%);
  background-size: 200% 100%;
  animation: support-skel-pulse 1.4s ease-in-out infinite;
}

.support-page--form {
  max-width: 640px;
}

.support-page-title {
  margin: 0 0 0.35rem;
  font-size: clamp(1.2rem, 2.5vw, 1.5rem);
  font-weight: 800;
  letter-spacing: -0.02em;
}

.support-page-lead {
  margin: 0 0 1.25rem;
  color: var(--muted);
  font-size: 0.92rem;
  line-height: 1.55;
}

.account-panel--flush {
  padding-left: 0;
  padding-right: 0;
}

@media (min-width: 768px) {
  .account-panel--flush {
    padding-left: 0.25rem;
    padding-right: 0.25rem;
  }
}

.postr-ticket-head {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1rem;
  margin-bottom: 0.5rem;
}

.postr-ticket-thread-wrap {
  margin-top: 1rem;
}

.account-support-card--link {
  display: block;
  text-decoration: none;
  color: inherit;
  cursor: pointer;
}

.account-support-card--link:hover .account-support-cta {
  text-decoration: underline;
}

.account-support-cta {
  display: inline-block;
  margin-top: 0.65rem;
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--text);
}

/* Konuşma thread — site token’ları */
.postr-support-thread {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.postr-msg {
  margin: 0;
}

.postr-msg__inner {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  background: var(--card);
  box-shadow: var(--shadow-sm);
  overflow: hidden;
  transition: box-shadow 0.2s ease, border-color 0.2s ease;
}

.postr-msg:hover .postr-msg__inner {
  box-shadow: var(--shadow);
  border-color: var(--line-strong);
}

.postr-msg--admin .postr-msg__inner {
  border-color: rgba(15, 23, 42, 0.14);
  background: linear-gradient(180deg, var(--card) 0%, var(--bg-soft) 100%);
}

.postr-msg__head {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.85rem 1rem;
  border-bottom: 1px solid var(--line);
  background: rgba(0, 0, 0, 0.02);
}

.postr-msg--admin .postr-msg__head {
  background: rgba(15, 23, 42, 0.04);
}

.postr-msg__avatar {
  flex-shrink: 0;
  width: 40px;
  height: 40px;
  border-radius: 999px;
  overflow: hidden;
  border: 1px solid var(--line);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.95rem;
  font-weight: 800;
  background: var(--bg-soft);
  color: var(--text);
}

.postr-msg__avatar--img {
  padding: 0;
  background: #fff;
}

.postr-msg__avatar--img img {
  width: 100%;
  height: 100%;
  object-fit: contain;
}

.postr-msg__meta {
  flex: 1;
  min-width: 0;
}

.postr-msg__name {
  display: block;
  font-weight: 800;
  font-size: 0.92rem;
  letter-spacing: -0.01em;
}

.postr-msg__time {
  font-size: 0.75rem;
  color: var(--muted);
}

.postr-msg__badge {
  flex-shrink: 0;
  font-size: 0.65rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted);
  padding: 0.2rem 0.45rem;
  border-radius: 6px;
  border: 1px solid var(--line);
  background: var(--card);
}

.postr-msg--admin .postr-msg__badge {
  color: var(--text);
  border-color: rgba(15, 23, 42, 0.12);
}

.postr-msg__body {
  padding: 1rem 1.05rem 1.1rem;
  font-size: 0.9rem;
  line-height: 1.65;
  color: var(--text);
}

.postr-ticket-reply-box {
  margin-bottom: 0;
}

.support-admin-tpl .btn-ghost {
  border-radius: 999px;
}